RETAIL SALES ASSOCIATE - AMERICAN DREAM
Company: Gap Inc.
Location: East Rutherford
Posted on: October 27, 2024
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Job Description:
About Old NavyForget what you know about old-school industry
rules. When you work at Old Navy, you're choosing a different path.
From day one, we've been on a mission to democratize fashion and
make shopping fun again. Our teams make style accessible to
everyone, creating high-quality, must-have fashion essentials for
the whole family, with love, season after season.We opened our
first store in 1994 in San Francisco and have been on a roll ever
since. We cultivate a community of playful personalities that
thrive in a fast-paced environment where our employees can be their
most authentic selves. Here, we're family.About the RoleIn this
role, you will engage and connect with our customers by providing
excellent customer service. You will be an expert in product and
use this expertise to educate, inform, inspire and outfit the
customer. You will offer information to the customer on current
merchandise assortment, store promotions and events, and execute
operational processes effectively and efficiently. Your goal is to
bring our brand to life for our customers while building brand
loyalty and delivering with productivity.What You'll DoAll
associates are expected to become experts of the brand's selling
behaviors, leveraging these behaviors with every customer who walks
through our doors and allowing us to provide a premium customer
experience.Acknowledge and assist customers; locate merchandise
efficiently using various methods; answer questions quickly and
accuratelyOffer style and outfit suggestions to the customer,
utilizing mannequins and displays for inspirationPromote loyalty by
educating customers about our loyalty programsLeverage omni channel
offerings to deliver a frictionless customer experienceSupport
sales floor, fitting room, check out, and back of house processes,
as requiredCourteous and responsive to internal/external
requestExchange and verifies job related information to provide
supportWho You AreGood communicator with the ability to utilize
technology effectively and engage with customers and your team to
meet goalsProblem solver with a focus on continuous improvement,
who is always learning, open to feedback and takes action as
requiredAble to handle customer interactions and potential
issues/concerns courteously and professionallyUse basic
information-gathering skills to solve problemsAbility to learn
procedural knowledge acquired through on- the-job trainingBenefits
at Old NavyMerchandise discount for our brands: 50% off
regular-priced merchandise at Old Navy, Gap, Banana Republic and
Athleta, and 30% off at Outlet for all employees.One of the most
competitive Paid Time Off plans in the industry.*Employees can take
up to five "on the clock" hours each month to volunteer at a
charity of their choice.*Extensive 401(k) plan with company
matching for contributions up to four percent of an employee's base
pay.*Employee stock purchase plan.*Medical, dental, vision and life
insurance.*See more
(https://corporate.gapinc.com/en-us/careers/gap-inc-careers/gap-inc-benefits)
of the benefits we offer.*For eligible employeesGap Inc. is an
equal-opportunity employer and is committed to providing a
workplace free from harassment and discrimination. We are committed
to recruiting, hiring, training and promoting qualified people of
all backgrounds, and make all employment decisions without regard
to any protected status. We have received numerous awards for our
long-held commitment to equality and will continue to foster a
diverse and inclusive environment of belonging. In 2022, we were
recognized by Forbes as one of the World's Best Employers and one
of the Best Employers for Diversity.US CandidatesPlease note that
effective, June 30, 2022, Gap Inc. will no longer require any of
its employees to wear face masks or require proof of COVID
vaccination, unless required by local or state/provincial mandates
or as part of Gap Inc's quarantine guidelines after being exposed
to or testing positive for COVID. Therefore, please disregard any
language in any job posting that refers to Gap Inc.'s face mask and
proof of vaccination policy as said policy is no longer
effective.
Keywords: Gap Inc., Stratford , RETAIL SALES ASSOCIATE - AMERICAN DREAM, Sales , East Rutherford, Connecticut
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