IT SUPPORT TECHNICIAN (ON-SITE)

Company: Creative Financial Staffing
Location: Greenwich
Posted on: October 18, 2024

Job Description:

IT Support Technician (on-site)
$50,000-$60,000 expected salary (depends on experience)

Why take an IT Technician role with this company?

Immediate impact: Join a leading educational institution where your Mac troubleshooting skills will make an immediate difference
Potential for growth: This position offers opportunities for professional development and skill enhancement
Collaborative environment: Work within a supportive team that values collaboration and innovation
Diverse work setting: Engage in dynamic challenges across multiple campuses

What will the IT Technician do?

• Provide IT troubleshooting and support for Mac systems: Resolve technical issues and provide support for Mac users
• Perform in-house repairs on Mac equipment: Handle repairs internally to minimize downtime and avoid sending devices to Apple
• Support the setup and maintenance of systems: Assist with the installation and upkeep of IT systems across various school campuses
• Manage spare parts and equipment distribution: Coordinate with the team to ensure all campuses are well-equipped
• Conduct user training and support: Train staff and students on best practices and new hardware/software usage What the company needs in an IT Technician:
  
  • Strong experience with Mac troubleshooting: Proven ability to diagnose and resolve issues with Mac systems
  • ACMT (Apple Certified Mac Technician) preferred: Certification that demonstrates expertise in Mac repairs and support
  • Background in Genius Bar or similar technical support roles: Experience in hands-on technical support environments
  • Problem-solving skills: Resourceful and efficient in addressing and solving technical problems
  • Networking skills a plus: Familiarity with networking is beneficial but not required
  • Windows administration knowledge: Understanding of Windows systems is helpful, as skills are transferable
  • Excellent communication skills: Ability to effectively communicate with team members, staff, and students
  • Adaptability: Flexibility to work across multiple campuses and manage a variety of IT challenges Work Schedule:
    
    • 5-day on-site work week: Monday to Friday, providing consistent support to the school
    • 12-month position: Friday's off in the summer and a 2-week break in March
    • School holidays off: Enjoy time off during school holidays
      
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Keywords: Creative Financial Staffing, Stratford , IT SUPPORT TECHNICIAN (ON-SITE), Professions , Greenwich, Connecticut