Hospitality Ambassador

Company: The Hospitality Department
Location: New York
Posted on: November 1, 2024

Job Description:

We are seeking a skilled and enthusiastic Host to join our team at The Hospitality Department. This is an excellent opportunity to work in a professional and dynamic environment and be part of a high-performing service team.Key Responsibilities:

• Warmly Greet Guests: Provide a positive first impression by warmly greeting guests upon arrival.
• Manage Reservations: Effectively manage reservations and seating arrangements to ensure seamless transitions between tables.
• Communicate Effectively: Communicate effectively with the back of house and serving staff to ensure smooth execution of guest experiences.
• Provide Exceptional Service: Provide exceptional service to guests, ensuring their needs are met and exceeded.Requirements:
  • Previous Experience: 1+ years of experience in New York City hospitality service or similar experience.
  • Interpersonal Skills: Exceptional interpersonal and communication skills.
  • Multitasking: Ability to multitask and remain calm under pressure in a fast-paced environment.
  • Organizational Skills: Detail-oriented with strong organizational abilities.Job Overview:
    • Front Desk Operations: Oversee all aspects of the front desk and reservations department.
    • VIP Guest Experience: Provide special attention to key VIPs and distinguished guests.
    • Reservation Confirmation: Prepare and oversee the reservation confirmation system.
    • Menu Maintenance: Maintain menus to ensure their cleanliness and accuracy.
    • Staff Training: Participate in shift meetings and provide continuous staff training to ensure that all staff maintain The Hospitality Department standards.

Keywords: The Hospitality Department, Stratford , Hospitality Ambassador, Other , New York, Connecticut