Maitre D

Company: Tabernacle Steakhouse
Location: New York
Posted on: November 1, 2024

Job Description:

Summary: We seek a Maitre'D to lead our service team, ensuring guests have a pleasant and memorable dining experience. The ideal candidate possesses great communication skills, a polished floor presence, and a passion for detail. They will be responsible for assigning duties, preparing summaries, and upholding service standards. The Maitre'D must also possess exceptional work ethic, a strong sense of hospitality, and a collaborative attitude.

Responsibilities:

• 
  
• Assign duties and responsibilities for the shift
  
• Prepare a summary of total covers, guest information, and special notes for each shift
  
• Engage with guests and colleagues in a professional and dignified manner
  
• Uphold service standards to ensure a memorable guest experience
  
• Greet all guests and thank them with a warm and friendly smile
  
• Provide a high level of organization and hospitality
  
• Maintain integrity of service by communicating with Managers
  
• Manage reservation system and plot reservations
  
• Ensure reservations are prioritized and seated in a timely manner
  
• Communicate with guests when delays occur
  
• Engage management for guest issues
  
• Maintain control over the flow of service
  
• Operate the reservation/seating system
  
• Communicate with service team and management
  
• Support team members to ensure satisfaction of all guests
  
• Maintain cleanliness and organization at the host stand
  
• Perform additional service and/or operational tasks
  
  
  Skills and Requirements:
  
  • 
    
  • At least 2 years of experience as a Maitre D in a high-volume setting
    
  • Excellent communication and interpersonal skills
    
  • Proficiency in Open Table or similar reservation system
    
  • Exceptional work ethic, strong sense of hospitality, and collaborative attitude
    
  • Ability to work in an organized and professional manner
    
  • Receptive to constructive criticism and performance feedback
    
  • Ability to demonstrate quick thinking and adaptability
    
  • Available to work nights, holidays, and long days
    
  • Strong knowledge and interest in food and beverage
    
  • Demonstrate clear written and verbal communication skills
    
    
    Equal Opportunity Employer: Tabernacle LLC values a culture of inclusion and diversity within our workforce. We are committed to maintaining a workplace free from prohibited employment conduct, including discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status, or any other legally protected status.

Keywords: Tabernacle Steakhouse, Stratford , Maitre D, Other , New York, Connecticut