Branch Banking - Client Consultant I
Company: Flagstar Bank
Location: Verona
Posted on: October 26, 2024
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Job Description:
A Branch Banking Client Consultant I provides customers with
high quality, prompt, and professional financial services.
Responsible for interacting with clients and providing exceptional
service by greeting them as they enter one of our branches and
providing them with the services needed to meet their financial
goals. This role will process financial transactions in an
accurate, efficient, and friendly manner while maintaining
operational standards, and assist the team in meeting branch goals.
Hourly Range: $17.00 - $21.25 - $25.50 Sales Performance: Support
team efforts to achieve growth targets in financial performance
(outstanding deposits, outstanding loans, non-interest income) and
primary client acquisition. Actively seek and deliver the right
client introductions to the right team member(s) to achieve growth
targets and execute successful sales initiative. Client Experience:
Provide positive client experience by assisting with account
questions, problems and/or complaints and through research and
communication resolve in a timely and effective manner. Delivers
client engagement and Education. Meet behavioral activity goals as
defined by Retail Leadership including, but not limited to
referrals. Management: Deliver timely and accurate daily financial
transactions; striving for no controllable preventable losses.
Understand and adhere to all applicable bank policies and
regulations. Performs special projects, and additional duties and
responsibilities as required. Consistently adheres to regulatory
and compliance policies and standards linked to the job as listed
and complete required compliance trainings. Accountable to maintain
compliance with applicable federal, state and local laws and
regulations. Job Requirements: High School / High School
Equivalency (GED, HiSET, TASC) / Foreign Equivalent, required 0 ---
3 years of customer service and sales experience, required
Experience in financial services industry, preferred
Keywords: Flagstar Bank, Stratford , Branch Banking - Client Consultant I, Accounting, Auditing , Verona, Connecticut
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